General Benefit & Coverage Questions
For Members, Payers and Providers seeking general benefit or coverage related information, please call the number on the back of the ID Card for assistance.
Provider Network Questions
For questions about our HealthSmart provider networks, or to join our networks, contact our team at (800) 687-0500 or complete the form below.
Contact Information
Phone
(800) 687-0500
Mon - Fri, 8:30am - 5:00pm CST
Headquarters
1311 W President George Bush Highway, Suite 100 Richardson, TX 75080
For questions about benefits, eligibility or claims, call the number on the back of the member ID card.